In a market where it was previously unheard of for people to trust a mobile network operator with their money, Vodafone’s M-Pesa has carefully built confidence with consumers and grown over the last ten years into a financial service that is relied upon by millions of customers every day, mobile money pioneer Michael Joseph explains in this Q&A with What’s New in Payments editor Rian Boden.
The mobile banking and payments market has grown exponentially in the past few years, says Orange’s Marc Rennard, and the opportunity “has not been ignored by the mobile operators, with many taking an active role since the beginning of the millennium, often targeting very specific use-cases as a means of carving a niche for themselves,” he explains.
Banks need to engage with customers, adapt to consumers’ changing needs, and provide the best user experience to secure their role in the rapidly changing payments industry explains Dejamobile’s Lorcan Burke, before setting out how these aims can best be accomplished.
Although the Russian payments market is characterised by little contactless infrastructure and simple mobile devices without NFC technology, the percentage of people paying for goods and services using mobile devices is growing fast, writes Yandex Money’s business development director Maria Gracheva.
The introduction of the EU’s revised Payments Services Directive (PSD2) will create a range of challenges for payment service providers who will have to comply with new requirements for stronger authentication and data sharing while also adapting to competition from new entrants, says Helene Oger-Zaher, retail banking conduct supervision expert at the European Banking Authority (EBA).
This latest issue of Mahindra Comviva’s quarterly magazine Vritti looks at the trends and technologies driving the next wave of mobile payments and digital commerce and includes articles about conversational commerce, the use of biometrics in payments and ways to address the gender gap in the uptake of mobile money.
This 10-page guide from Rambus provides an overview of Samsung Pay and introduces its key features, including security and authentication protocols.
This seven-page guide from Rambus gives an overview of what banks and service providers need to know about Google’s Android Pay platform and its use of NFC, host card emulation (HCE) and tokenization.
This 19-page white paper from Famoco examines the role of secure, affordable and dedicated mobile Android devices in the development of emerging economies. It covers the participation of low-income people in the financial system, how to counter the informal economy and improve the distribution of humanitarian aid.
Leading international innovators look into the future of blockchain, wearables, IoT, AI, chatbots, mobile, HCE and more in this 104-page special report from the NFC World team which examines the latest payments trends and technologies from around the world.
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