Rising consumer demand for efficient and personalised interactions with banks and retailers has led to a surge in the development of digital assistants and chatbots, writes Barclaycard’s managing director of future payments Nick Kerigan and director of future payments Sanjaya Shrestha.
Rapid change in the payments market is leading to commerce experiences that are more seamless in nature and more convenient for the end user, writes Pizza Hut’s director of digital ventures Meysam Moradpour.
Demonetisation, the Indian government initiative to cut the use of cash, has boosted the adoption of digital payments in a country where cash has traditionally been king.
The Swatch Bellamy with its integrated NFC payments function was a natural addition to the Swiss watchmaker’s line-up, according to creative director Carlo Giordanetti.
As new European regulations covering digital payments and consumer privacy come into force, banks must face the reality of adopting a totally new way of viewing their customer base, says Nordea Bank’s Liisa Kanniainen.
Tokenization can now be considered an essential enabler for expanding the commerce world, says Rob Macmillan from Proxama, as the promise of the Internet of Things continues to drive the growth of payment-enabled devices.
This five-page white paper from Antelop Solutions makes the case for putting security at the heart of HCE solutions and provides insight into the key security issues facing NFC mobile payment providers.
ABN Amro’s road to developing its host card emulation (HCE) based mobile payments service has been long, complex and full of technical challenges, but the consumer response now it has launched has been outstanding, says Jos van de Kerkhof, senior product manager for the ABN Amro Wallet.
Mobile payments are the best example of how technology can add value to traditional banking services, according to Matteo Fermi, head of mobile at CaixaBank Payments.
CSOB launched its HCE-based NFC mobile payments service in June 2016, but this is just the start of the bank’s wider mobile wallet ambitions, writes innovation manager Jan Nezbeda.