New form factors, value-added services, issuing business models and payment acceptance innovations such as softPOS solutions are driving what’s next in contactless payments, Zil Bareisis, head of retail banking and payments at independent research and advisory firm Celent, explains in this presentation for Contactless World Congress.

Bareisis begins the 28-minute presentation on what’s next in contactless payments by setting out the key developments that have led to ongoing disruption across the card payments market, from innovations in both physical and digital cards to multi-currency payment options, instant card issuance, cloud-based services and contactless shopping experiences leveraging biometric payments.

He then provides insight into why physical cards remain important, despite growth in digital payments, and the particular innovations that are enabling banks and fintechs to differentiate their services through card design, new card functionalities, packaging and materials.

Bareisis also provides insight into the latest innovations in merchant acceptance and concludes his presentation with a list of recommended actions for banks and card issuers looking to take advantage of the ongoing growth in the contactless payments sector.

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The 28-minute presentation and the 17-page slide deck featured in it are available free of charge to NFCW Knowledge Centre members.

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This item is part of Contactless World Congress.