ABN Amro’s road to developing its host card emulation (HCE) based mobile payments service has been long, complex and full of technical challenges, but the consumer response now it has launched has been outstanding, says Jos van de Kerkhof, senior product manager for the ABN Amro Wallet.
“We see a huge inflow of new users every day,” van de Kerkhof writes, “and only very few terminations.”
The article explains how ABN Amro set about finding a mobile payments solution which would respond to customer demands for convenience, speed, reliability and security and why the bank rejected SIM- and microSD-based models in favour of HCE and cloud-based payments. It then sets out the seven most important lessons that ABN Amro has learned from the development and implementation of its own mobile wallet.
This article has been written by Jos van de Kerkhof, senior product manager of mobile payments at ABN Amro, and forms part of NFC World’s What’s New in Payments report.
How to access the article
This eight-page document is available free of charge to NFC World Knowledge Centre members (PDF format, 1.4MB).
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This item is part of What's New in Payments.